OUR FRONT OFFICE TEAM
SHERIDA NIEVES
Our amazing Biller and Office Manager! She is here to make your experience smooth. Sherida is happy to help with whatever questions you may have. She is a wealth of information for the Bi-County process as well as our primary biller. If you have accounts payable/receivable questions, she is your person.
Se habla español!
Email: S.Nieves@bicountyslp.com
NATALIE PACHECO
Our Authorizations Manager! Natalie will help you with questions of insurance verification and benefits of coverage , referrals, questions about co-pays, and evaluation/reevaluation processes in regards to insurance.
Se habla español!
Email: Natalie@bicountyslp.com
SHYENNE MEDLIN
Our Billing Assistant and Front Desk extension! Shyenne is happy to help with new patients, scheduling, and billing. She is Sherida's right hand. She can answer many questions, and most importantly knows how to get the answers.
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Email: S.Medlin@bicountyslp.com
ISABELLA ORDUZ
Our front desk extraordinaire! Isabella will take care of your intake and paperwork needed to insure that the process gets done efficiently and accurately. She is happy to help with questions re: processing prescriptions, insurance verification and benefits, consents, intake paperwork, copay collection, and follow up with the MD offices. Se habla español!
Email: I.Orduz@bicountyslp.com